How Bigakya stays transparent
Transparency, on this site, means that the things which usually stay hidden behind a consulting website — how a price appears, what happens after you press send, and what the service politely refuses to promise — are written down in plain language instead. This page explains all three. Nothing here is a contract: the binding wording lives in the terms of service, and this page simply describes how the work is approached.
How the cost of work is formed
Every engagement starts with a conversation about the task itself: what is being asked, what material already exists, and what a useful result would look like for you. The cost grows out of the scope of that task — its breadth, the depth of analysis it needs, and the amount of preparation it involves. Nothing is measured by the hour unless both sides explicitly agree to it.
Because no two inquiries arrive in the same shape, there is no published price list on this site. A fixed price is quoted individually, in writing, after the task is understood and before any work begins. Until you say yes to that quote, nothing is owed and nothing starts.
If a task turns out to be smaller than it first looked, the quote reflects the smaller task, not the larger assumption. If it grows during the work — because new questions surface or the scope changes on your side — the change is discussed first, and a revised quote is offered before the extra work is taken on.
What a quote always states
- What exactly will be delivered, described in ordinary words.
- What is outside the agreed scope, so the boundary is visible from the start.
- The full price for that scope, with no conditional extras appearing later.
How inquiries are handled
Inquiries arrive through the form on the home page or by email, and both routes lead to the same place. Each inquiry is read in full — not skimmed for keywords — because the phrasing of a question often carries more information than the question itself.
The next step is a written reply that restates, in a few lines, what the inquiry is understood to be asking. This happens before any talk of scope or cost. If the understanding is wrong, you can correct it in one sentence; if it is right, the conversation continues from a shared point rather than from two different guesses.
From there, the exchange stays in writing unless a call is genuinely more useful and you ask for one. Written correspondence keeps the reasoning visible: you can reread why a recommendation was made, and nothing depends on remembering what was said. When a task is agreed, the deliverables, the boundaries and the price are the same ones that were discussed — the terms page holds the formal wording.
If a task is not the right fit
Some inquiries fall outside what this service does well. When that happens, the reply says so directly and explains why, rather than stretching the offer to fit the question. An honest "this is not for me" costs one email; the alternative costs both sides considerably more.
What this site deliberately does not show
These pages carry no client endorsements, no partner logos, no star ratings and no counters of finished projects. Their absence is a choice, not an oversight, and it deserves an explanation.
Written praise, even honest praise, cannot be checked from the outside, and a selection of the most flattering samples proves nothing except that a selection was made. Numbers of clients and completed projects invite comparison while saying little about the quality of thinking on offer. Badges and certificates decorate a page without changing the advice behind it.
Instead of borrowed proof, this site offers inspectable proof: the reasoning is written out, the process is described in the open, and the way prices are formed is laid out above. If that reads sensibly to you, the service is probably a fit; if it does not, no rating would have convinced you anyway. Questions about any of it are welcome through the contact page.